Signz

Last updated: March 2026

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application. We are committed to safeguarding your privacy in compliance with applicable laws, including the European General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), the Brazilian General Data Protection Law (LGPD), and other applicable data protection regulations worldwide.

1. Data Controller

The data controller responsible for your personal data is Signz By Dolla, located at Rue du Premier Lanciers 1/62, 5000 Namur, Belgium, registered under number 10292272443. For any questions regarding your data, you can contact us at: contact@signz.app

2. Information We Collect

We collect the following categories of personal data:

2.1 Account Information

  • First name and last name
  • Email address
  • Date of birth
  • Profile photo (if provided)

2.2 Health and Fitness Data

With your explicit consent, we collect sensitive health-related data to provide personalized fitness and nutrition features:

  • Biological sex, height, and weight
  • Fitness goals and activity level
  • Workout history and exercise performance
  • Dietary preferences and food allergies
  • Meal plans and nutritional tracking
  • Step count and health data from Apple Health or Google Fit (with your permission)

2.3 Technical Data

  • Device type, operating system, and app version
  • Unique device identifiers
  • App usage and interaction data
  • Push notification tokens

3. Legal Basis for Processing (GDPR)

We process your personal data based on the following legal grounds:

  • Contract performance: To provide the services you subscribed to (account management, workout programs, meal plans).
  • Consent: For processing health and fitness data, sending marketing communications, and accessing device health APIs.
  • Legitimate interest: For improving our services, ensuring app security, and preventing fraud.
  • Legal obligation: To comply with applicable laws and regulations.

4. How We Use Your Information

We use the collected information to:

  • Create and manage your account
  • Provide personalized workout programs, recipes, and meal plans
  • Track your fitness progress and daily tasks
  • Send push notifications (daily reminders, workout alerts)
  • Process subscriptions and manage access to premium features
  • Improve app functionality and user experience
  • Respond to support requests

We do not sell your personal data to third parties.

5. Third-Party Services

We use the following trusted third-party services to operate the application:

  • Firebase (Google): Authentication, database, cloud storage, push notifications, and analytics.
  • RevenueCat: Subscription management and payment processing.
  • Apple App Store / Google Play Store: Payment processing for subscriptions.
  • Brevo: Transactional email delivery.

These services process data in accordance with their own privacy policies. Data may be transferred to servers located outside your country of residence, including to the United States. Where such transfers occur, appropriate safeguards are in place (e.g., Standard Contractual Clauses approved by the European Commission).

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required by law to retain certain information (e.g., billing records for tax purposes, which may be retained for up to 10 years).

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

7.1 For all users

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request deletion of your account and personal data.
  • Withdraw consent: Withdraw consent at any time for processing based on consent.

7.2 Additional rights (EU/EEA/UK — GDPR)

  • Data portability: Receive your data in a structured, machine-readable format.
  • Restriction: Request restriction of processing in certain circumstances.
  • Objection: Object to processing based on legitimate interest.
  • Lodge a complaint with your local data protection authority.

7.3 Additional rights (California — CCPA/CPRA)

  • Right to know what personal information is collected and how it is used.
  • Right to delete personal information.
  • Right to opt-out of the sale or sharing of personal information. We do not sell your data.
  • Right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at contact@signz.app or use the account deletion feature within the app.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of electronic transmission or storage is 100% secure.

9. Children’s Privacy

Our application is not intended for children under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email. Your continued use of the app after such changes constitutes your acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Signz By Dolla Rue du Premier Lanciers 1/62, 5000 Namur, Belgium Email: contact@signz.app